Client Background

Our client is part of one of the largest non-life insurers in the world. To support its ambitious growth targets, the insurer sought to build a robust infrastructure in the UK, with the goal of growing their UK premium base to a billion. This included expanding multiple divisions, particularly in back-office functions, to ensure smooth operational scalability. Arthur  was entrusted to help the client hire the right talent to build out their entire infrastructure and support their business transformation.

The Challenge

The client needed to recruit a diverse range of talent across multiple departments, from technology to finance. Given the scale of their growth ambitions, the client required not only candidates with the right skills but also insights into market trends, salary benchmarks, and organisational design. The challenge was to ensure the recruitment process was streamlined and that all divisions had the right people in place to facilitate rapid growth.

The Solution

Arthur  provided a tailored recruitment solution that addressed all aspects of the hiring process:

  • Talent Pooling: We offered comprehensive market intelligence to identify the current talent pools in each of the client’s required verticals, helping to scope and define their exact hiring needs.

  • Organisational Design: Insights were provided on current market structures across relevant industries to inform the client’s organisational framework and functions.

  • Salary Benchmarking: To ensure competitive remuneration packages, we conducted salary benchmarking for all roles, ensuring that the client could attract top talent.

  • Job Specifications: We worked closely with the client to write detailed job descriptions for each role, ensuring clear expectations for candidates.

Arthur also provided a dedicated account manager who worked closely with the client throughout the process, ensuring regular communication and updates at every stage. This allowed us to deliver on all requirements and exceed expectations.

The Results

Arthur successfully placed 12 candidates into both contract and permanent roles across multiple divisions including technology, change management, claims, underwriting operations, risk, compliance, finance, and actuarial. The results were as follows:

  • Candidate Placement Ratio: A 2.5:1 interview-to-placement ratio, demonstrating the efficiency and quality of the recruitment process.

  • Shortlisting Success: 30% of candidate CVs were shortlisted for interviews, with the majority advancing to the second interview stage.

The placements made were key to helping the insurer expand their infrastructure and support their long-term growth strategy.

Key Benefits

  • Market Intelligence: The talent pooling insights provided gave the client a competitive edge, ensuring they understood the current talent landscape before initiating recruitment.

  • Efficient Recruitment Process: The tailored approach, which included organisational design and salary benchmarking, allowed the client to streamline the recruitment process and make informed decisions quickly.

  • Cultural and Technical Fit: The candidates placed were not only technically skilled but also aligned with the client’s culture and growth ambitions, ensuring long-term success.

“We worked very closely with Arthur on a hiring plan to build out the team following a change in business strategy. The Arthur team were able to offer market intelligence on the available talent pools within specific markets as well as role design and compensation benchmarking. We were provided with a dedicated account manager to ensure delivery across all of our requirements and were provided with open and honest feedback at all stages of the selection process. Thank you, Arthur for your help in building out the team!”

- HR Director

If your business is undergoing a transformation or expansion and requires top talent, Arthur can help. Contact us today to find the right candidates for your organisation.